Artisan Baking Excellence

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you place an order, contact us, or subscribe to our newsletter. This may include your name, email address, phone number, billing and delivery addresses, and payment information.

How We Use Your Information

We use the information we collect to process and fulfill your orders, communicate with you about your orders and our services, improve our services, and comply with legal obligations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with service providers who assist us in operating our business and serving you.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 (718) 407-8471.

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Terms of Service

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement.

Orders and Payment

All orders are subject to acceptance and availability. We require advance notice for custom orders. Payment is due at the time of order placement unless other arrangements have been made.

Delivery and Pickup

Delivery times are estimates and not guaranteed. You are responsible for ensuring someone is available to receive delivery. Pickup orders must be collected within 24 hours of the scheduled pickup time.

Cancellation Policy

Custom orders require 48-72 hours notice for cancellation. Cancellations made with less notice may be subject to charges for materials and labor already invested.

Quality Guarantee

We guarantee the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of delivery or pickup.

Limitation of Liability

Our liability is limited to the cost of the product purchased. We are not responsible for any indirect, incidental, or consequential damages.

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Disclaimer

Effective Date: January 1, 2026

General Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Baking Beyond Borders excludes all representations, warranties, obligations, and liabilities.

Allergen Information

Our products may contain nuts, dairy, eggs, gluten, and other allergens. Please inform us of any allergies or dietary restrictions when placing your order. We cannot guarantee that our products are completely free from allergens.

Product Variations

As our products are handmade, slight variations in appearance, color, and decoration may occur. We strive to match custom designs as closely as possible but cannot guarantee exact replication.

Perishable Products

Our baked goods are perishable items. Proper storage and handling after delivery or pickup are the responsibility of the customer. We recommend consuming our products within the timeframes provided.

Weather Conditions

Extreme weather conditions may affect delivery schedules and product appearance. We will make every effort to maintain quality and timeliness but cannot be held responsible for weather-related issues.

Photography

Product photos on our website are for illustrative purposes. Actual products may vary in appearance due to the handmade nature of our items.